Last updated October 31, 2023

Wondering how to withdraw from Bet9ja? Making a bet9ja withdrawal is the last step of a successful betting process. This involves transferring your winnings to your bank account for your use. To do that you must take note of some important details such as the minimum withdrawal on bet9ja and the bet9ja maximum withdrawal amount.

The correct procedure to make a bet9ja withdrawal. And also how to sort out any bet9ja withdrawal problems, once it exceeds the maximum bet9ja withdrawal time.

What are the bet9ja withdrawal rules?

Making a successful bet9ja withdrawal is only possible if you follow the bet9ja withdrawal rules. These rules can be found in the bet9ja withdrawal policy. Some of the bet9ja withdrawal rules are:

  1. The name on your bank account must match the name on your bet9ja account.
  2. Verification of your account is required. You can do this by uploading your ID. This can be
    any of the following: National Identity card, Voters Card, Driver’s License, National Passport, or any other form of identification.
  3. Your bet9ja withdrawal is completed within 24 working hours- that is the bet9ja withdrawal time. So if you make a withdrawal request on Friday, it will come in on Monday after the weekend. In case of a public holiday, that will hold true as well, it will be processed the next working day. If you don’t receive your money in 24 hours, then you have a bet9ja withdrawal problem and you have to contact customer care to assist you.
  4. There is a minimum withdrawal amount on bet9ja and there is a bet9ja maximum withdrawal amount. The minimum withdrawal on bet9ja used to be N5,000. It was reduced to and is currently N1,000 due to complaints from customers. The bet9ja maximum amount however has remained the same at N9,999,999.

What is the minimum withdrawal on bet9ja?

The minimum withdrawal on bet9ja is N1,000 on the Desktop platform. But the minimum amount on the mobile and mobile lite platform is N5,000.

What is the bet9ja withdrawal limit?

The bet9ja maximum withdrawal is N9,999,999 daily.

How to withdraw your money from bet9ja

There are three different platforms that you can make a bet9ja withdrawal from. The desktop platform, the mobile, and the bet9ja mobile lite platform. Making bet9ja withdrawals from any of these platforms is fairly easy, and almost similar. The only difference is in the mobile lite platform, which will require a different explanation of the withdrawal process.

Making a bet9ja withdrawal on Desktop and Mobile.

  1. Go to bet9ja.com on your desktop and log in to your account.
  2. Go to “My Account” on the top right-hand corner.
  3. You will see a drop-down and click on “Withdraw”.
  4. Input your correct bank account information in the corresponding boxes.
  5. Click “Next” after double-checking your transaction data.
  6. A confirmation message will be sent to you.

Making a bet9ja withdrawal on Mobile Lite.

  1. Go to bet9ja.com and log in to your account with your username and password.
  2. Go to “My Account” on the top right-hand corner.
  3. You will see a drop-down and click on “Withdraw”.
  4. Input your correct bank account information in the corresponding boxes.
  5. Click “Next” after double-checking your transaction data.
  6. You will receive a confirmation message.

How many hours does it take to withdraw from bet9ja?

By the time of writing, the bet9ja withdrawal time is 24 working hours. A withdrawal request made in the afternoon will be processed and paid by the next day at most.

If the bet9ja withdrawal request is made on a Friday or a public holiday, you should get an answer the next day.

If you don’t receive your money in 24 hours- the maximum bet9ja withdrawal time, then you have a bet9ja withdrawal problem. You have to contact a customer care agent to assist you.

Problem with bet9ja withdrawal.

A bet9ja withdrawal problem happens when your transaction is not completed after your bet9ja withdrawal time exceeds 24 hours. If this happens you can reach out to them via their various channels:

  • You can use the Live Chat feature on the website. It uses a chatbot to sort out basic issues like withdrawal problems when you provide them with your transaction ID.
  • You can message them on Twitter @Bet9jaHelp.
  • You can call their customer care line at 01-8889309, or 01-5158888 or 01-4405145 or 08099990939.
  • If all the channels above fail, fill a contact form and wait for them to respond. Their response time is 48 hours.

How to query a pending bet9ja withdrawal

Most times querying a failed transaction can sort out a pending bet9ja withdrawal problem. But to query a bet9ja withdrawal, the transaction must be above 15 minutes.

Note: You can’t query a transaction on the mobile lite platform, just on the Desktop and Mobile platform.

On a desktop:

  • Go to your “My Account” on the top right-hand corner and click the “Withdrawal” button.
  • Another page will open, click on the “Pending Withdrawal” tab on that new page, you’ll see your current pending withdrawals.
  • Click the “Query” button on the specific transaction you want to query.
  • The transaction will either update to successful or unsuccessful.
  • If successful, then your transaction will be processed. But if it updates to unsuccessful you’ll have to contact the customer as explained above, to sort out the issue.

On mobile:

  • Click the “My profile” button in the top right corner. It will bring a drop-down list, click on the “My Account” tab.
  • It will bring out a list of options, click on “Transactions”, you’ll see your current pending withdrawals.
  • Click the green “Query” button on the bottom right corner of the specific transaction you want to query.
  • The transaction will either update to successful or unsuccessful. If successful, then customer service will process your transaction. But if it updates to unsuccessful you’ll have to contact the customer as explained above, to sort out the issue.

How can I withdraw my bet9ja bonus? [Welcome Bonus Expired]

The bet9ja bonus is 100% of the amount deposited by a new account on the platform. After signing up as a new accoun you will receive a 100% bonus. A common question punters have is whether they can withdraw the bet9ja bonus. Now the straight answer is no, you can’t withdraw bet9ja bonus directly. However, you can withdraw the bet9ja bonus if you follow the process outlined below.

  1. First of all, you need to register on bet9ja and optionally use the bet9ja promotion code: SPORTMAX
  2. After you make your first deposit, you must stake the full amount to receive the 100% bonus. This deposit must be staked on any game with odds of 3.00 or greater. It is not necessary to stake the deposit in one bet. You will receive the 100% bonus after the bets have been settled.
  3. This bonus received must be staked on a single bet or multiple bets of odds of 3.0 and above.
  4. The bonus amount must be wagered on at least 20 times the amount of the bonus. So if you receive an N500 bonus, you must wager it to win at least N10,000.
  5. You must meet the above requirements and stake the bonus amount within 30 days of receiving it. After that, you lose the bonus.
  6. The 100% bonus is only for new accounts.